Terms and Conditions ntbet — Your Rights and Responsibilities as a Member

1. Acceptance of ntbet Terms and Conditions

By registering, logging in or using any part of the ntbet platform — whether via the website, mobile app or any digital channel provided by ntbet — you are deemed to have read, understood and fully agreed to be bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between you as the user and ntbet as the platform operator. If you do not agree with any part of these terms, you are advised not to continue using the ntbet platform.

These terms should be read together with the ntbet Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and ntbet.

2. Platform Eligibility

To use the ntbet platform, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years of age at the time of account registration
• You are an individual registering on your own behalf — not on behalf of any third party
• You are not on any self-exclusion list or play ban imposed by any relevant authority
• You are not using automated software, bots or any technology that provides an unfair advantage
• All information you provide during registration is accurate and verifiable
• You are not acting on the instructions or in the interests of any third party

Ntbet does not accept registrations from individuals in regions that explicitly prohibit participation in online betting activities. It is your responsibility as a user to ensure that your participation is lawful under local legislation.

3. Account Registration and KYC Verification

Each individual is only permitted to register and hold one active account on the ntbet platform. Owning multiple accounts under one individual — even using different information — is a serious terms violation and will result in the closure of all related accounts.

The ntbet Identity Verification (KYC) process requires you to submit the following documents before your first withdrawal can be processed:

• A clear copy of your valid Malaysian identity card (MyKad) or passport
• Proof of current residential address (utility bill, bank statement or official letter dated within the last 3 months)
• A selfie with your ID document if requested for further verification

Ntbet reserves the right to request additional documents at any time if a security review is required. All submitted documents are handled with full encryption and confidentiality in accordance with the ntbet Privacy Policy.

4. Deposits and Payment Methods

Ntbet accepts deposits via a variety of secure and legitimate payment methods, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and DuitNow Transfer. All deposits are processed in Malaysian Ringgit (RM).

Deposit-related conditions you need to know:

• All deposits must come from an account registered under the same name as your ntbet account
• Ntbet does not accept payments from third parties under any circumstances
• Minimum and maximum deposit limits vary by payment method
• Ntbet does not charge fees for deposit processing — any bank charges (if applicable) are the player's responsibility
• Suspicious deposits or those whose source cannot be verified may be held pending the completion of an investigation

5. Withdrawal of Winnings

Withdrawals at ntbet are subject to certain conditions that must be met before a request can be approved. All withdrawals are processed to the same account as the deposit method used, or to a bank account/e-wallet registered under the same name as the ntbet account.

• Minimum withdrawal is RM 30 for all methods
• KYC must be fully verified before the first withdrawal
• Any active bonus has rollover requirements that must be completed first
• Ntbet does not charge processing fees for withdrawals
• Processing time is 1–30 minutes depending on the method chosen

Ntbet reserves the right to delay or withhold withdrawals for security or compliance review purposes. In such situations, the ntbet team will contact you via your registered account details for further information.

6. Bonuses, Promotions and Rollover Requirements

All bonuses and promotions offered by ntbet are subject to the specific terms stated at the time of the offer. General conditions that apply to all ntbet bonuses include:

• Each bonus has a rollover (turnover) requirement that must be met before a withdrawal is allowed
• Bonuses obtained through fraudulent means or abuse will be forfeited
• Each player is only eligible to receive a new member bonus once unless otherwise stated
• The bonus validity period will be stated at the time of the offer and cannot be extended
• Ntbet reserves the right to modify, suspend, or terminate any promotion with notice

Personal deposit funds unrelated to any bonus may be withdrawn at any time without rollover requirements. Only the portion tied to a bonus is subject to the applicable turnover conditions.

7. Game Rules and Betting

All games on the ntbet platform — including slots, live casino, fish shooting, bingo, and sports betting — are operated according to their respective specific rules, which can be found in the help section of each game.

General principles that apply to all ntbet games:

• The outcome of all games is final and cannot be disputed once a round is complete
• In the event of a technical disruption during a game, ntbet will use server records to determine a fair outcome
• Wagers placed during system outages known to the player may be voided
• RTP (Return to Player) for all slots follows game provider standards and is independently audited
• Sports betting odds are accurate at the time set and may change before the bet is accepted

Ntbet is not responsible for any losses arising from a player's own strategic decisions. Only play with money you can afford to lose.

8. Prohibited Player Conduct

Ntbet sets standards of conduct that all platform users must follow. The following activities are strictly prohibited and will result in immediate action taken against the account in question:

• Fraud, money laundering, or any illegal activity using the ntbet platform
• Using bot software, automation or technology to manipulate game outcomes
• Colluding with other players to exploit system vulnerabilities
• Opening multiple accounts to obtain repeated bonuses
• Providing false information during registration or the KYC process
• Harassing, threatening or behaving abusively towards ntbet support staff
• Attempts to hack, breach or compromise the security of the ntbet platform

Ntbet reserves the right to investigate any suspicious activity, freeze accounts during the investigation, and report illegal activities to the relevant authorities without requiring prior consent from the player.

9. Account Closure and Suspension

Ntbet reserves the right to suspend or close any account at any time if there is a breach of terms, suspicious activity, or at the request of a legitimate authority. In cases of unjust closure, players have the right to appeal through ntbet's support channels.

Players also have the right to close their own account at any time through account settings or by contacting ntbet support. Any valid remaining balance will be processed for withdrawal once the final review is completed.

10. ntbet Liability Limits

Ntbet provides the platform on an "as-is" basis and makes no guarantees regarding continuous availability, real-time accuracy, or complete freedom from errors. Technical disruptions may occur, and ntbet will endeavour to restore service as quickly as possible.

Ntbet is not liable for:

• Losses arising from a player's own betting decisions
• Delays caused by the player's bank or third-party payment provider
• Player's internet service or device disruption
• Unauthorised account access resulting from a player's failure to keep their password confidential

In any circumstances, the maximum liability of ntbet to any player shall not exceed the total amount deposited by that player in the 12 months preceding the claim.

11. Intellectual Property

All content, designs, logos, brand names, software, and visual elements on the ntbet platform are the exclusive property of ntbet or its respective licensors. No content from the ntbet platform may be copied, distributed, modified, or used for commercial purposes without written permission from ntbet.

The usage rights granted to players are limited to personal, non-commercial use for entertainment purposes only through the official ntbet platform.

12. Changes to Terms and Conditions

Ntbet reserves the right to update or modify these Terms and Conditions at any time. Material changes will be communicated to all registered members via in-platform notifications or email at least 7 days before the changes take effect.

For minor changes that do not affect players' fundamental rights, ntbet may update the terms without prior notice. The "last updated" date at the top of this document will always reflect the current version in effect.

Any questions about these terms can be directed to the ntbet support team via live chat or email. We are happy to explain any section that needs further clarification in plain, easy-to-understand language.